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Master of Ceremony – Eeva Esse

Eeva Esse is a bright, passionate and brilliant Estonian TV host and journalist.
She has studied journalism and communication and previously worked as a journalist, radio and television presenter and also as an editor. Currently, she runs an entertaining talk-show „Esse“, which looks at the problems of modern society through the lens of unexpected guests and unpredictable questions.

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Rapporteur – Miguel Peromingo

Miguel Peromingo is a senior expert on global labour markets and employment services. His work focuses on the future of work, active labour market policy, and change management in public institutions. Miguel has collaborated with WAPES, ILO, OECD, IOM and many public, private and third sector employment services.

Keynote speech: “PES challenges and innovative actions in a rapidly evolving labour market”

Keynote speaker

Mr Sangheon Lee

Sangheon LEE is the Director of the Employment Policy Department (EMPLOYMENT), which leads the ILO’s action for promoting full and productive employment by developing integrated employment, development and skills policies. He is currently leading the ILO’s work in monitoring the impact of the pandemic and developing policy options (ILO Monitor: COVID-19 and the World of Work). Prior to becoming the Director of EMPLOYMENT, he was the Special Adviser to the Deputy Director-General for Policy on Economic and Social Issues (2014-18), and an acting director for Research Department (2017-18). Mr Lee has written extensively on economic, employment and labour issues, including articles in academic journals, as well as editing volumes under the global research project of Regulating for Decent Work (Palgrave Macmillan) and other research projects. He is also one of the main authors of ILO flagship reports such as the Global Wage Report and the World Employment and Social Outlook. He co-authored Working Time around the World (2007 Routledge). Mr Lee holds a PhD in Economics from Cambridge University.

Panel discussion: PES governance structures and the role of social partners for PES

Moderator

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Mr Anton Eckersley

A graduate of the University of London, School of Oriental and African Studies, Anton has been working in the international skills, employment and social inclusion ecosystems for over thirty years. He has experience of policy formulation, process implementation and operational management in both public and private sector organisations. Currently International Director for Ingeus, an Australian-based global provider of Health and Human Services, his previous roles have included European Employment Policy Advisor at the British Department of Work and Pensions, Second Secretary for Labour and Social Affairs at the British Embassy in Paris and International Relations Manager for Jobcentre Plus. At international level, he has played active roles in global learning platforms including the OECD, the European Network of Public Employment Services and as a Board Member for the World Association of Public Employment Services. Anton speaks widely about the importance of reforms to build citizen-centered employability ecosystems that engage public, private and third sector stakeholders in both emerging and mature labour markets. His expertise lies in identifying and transferring best practice across borders to improve performance, value for public investment and equality of opportunity.

 

Panelist

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Mr Peep Peterson (Estonia)

Peep Peterson is the President of the most influencial trade union organisation in Estonia, The Estonian Trade Union Confederation (EAKL). Before becoming the president of EAKL in 2013, Peep was the chairman of Estonian Transport and Road Workers’ Trade Union. In the past he has also been the main editor of the largest Estonian social democratic weekly newspaper and run the Estonian Social Democratic Youth. He has studied law and journalism in the University of Tartu, contributed to several training guidebooks on trade unionism and collective bargaining, published many articles in all the major Estonian newspapers and taken part in about 100 company level collective bargaining agreement negotiations in the sectors of public transport, trucking, ambulance, road maintenance, post services and telecommunication and also taken part in sectoral and tripartite negotiations. He is fluent in Estonian, English, German and Russian.

 

Panelist

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Mr Michael Mwasikakata

Michael Mwasikakata is a Senior Specialist and Coordinator of Active Labour Market Policies and Employment Services in the Employment and Labour Market Policies Branch of the Employment Policy Department, at ILO Headquarters in Geneva since December 2014. His responsibilities include among others research and knowledge development, development of tools and strategies to strengthen employment services, provision of technical assistance to member states to strengthen and modernise public employment services and support regulation of private employment services as well as promotion of partnerships and cooperation between public and private employment services. Prior to that, he served as Senior Employment and Labour Market Information Systems Specialist at the ILO Decent Work Team for Eastern and Southern Africa, Pretoria, South Africa. He also served in various capacities in ILO projects and as a senior officer in the Government of Malawi.

 

Panelist

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Ms Jacqueline Mazza

Jacqueline Mazza is Senior Adjunct Professor of International Development and Latin American Studies and International Development at the Johns Hopkins University, School of Advanced International Studies (SAIS) in Washington, DC and Bologna Italy. She is the former Principal Labor Markets Specialist at the Interamerican Development Bank in Washington, DC with expertise in employment services, migration and training programs. Her most recently publications include: Labor Intermediation Services in Developing Economies (Palgrave-MacMillan Press, 2017) and Venezuelan Migrants under COVID-19: Managing South America’s Pandemic amid a Migration Crisis (Wilson Center, December 2020). She has conducted analyzes of public employment services around the globe, including Kazakhstan, Mongolia, Vietnam, Uganda, and countries throughout Latin America and the Caribbean. She currently serves as a consultant to the International Labour Organization in Geneva and the World Bank.

 

Panelist

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Ms Marie-Thérèse Fombona (Belgium)

Marie-Thérèse Fombona holds a master’s degree in Germanic Philology and in Pedagogy from the University of Liège and is currently Director of International and Institutional Relations at le Forem, the Walloon Public Employment and Vocational Training Service (Belgium). She has been living in Belgium for most of her life but has also lived in Spain and the United States. She is passionate about international affairs and education. For about ten years, her career has been evolving in the educational sphere, ranging from field experience with various publics (disadvantaged groups, secondary education and adult learning) to the design of various pedagogical contents (courses, training programmes, learning methodologies). She started her career in international relations about 20 years ago within Forem, first in international cooperation programmes, and then in intra-European cooperation. She currently manages a team of people whose activities contribute, through international trends monitoring, international partnerships and benchmarking, to the continuous improvement of the actions of the public service of employment and vocational training in Wallonia.

 

Panelist

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Mr Ibrahim AgNock (Mali)

Born on 31 December 1975, Ibrahim ag Nock is Chief Inspector of Social Security in Mali. He holds a degree in Local Development Engineering, project management section. He obtained a professional Master’s degree from the University Institute of Territorial Development of Mali and a Master’s degree in economics, majoring in project management, from the University of Mali. He also holds a Bachelor’s degree in management and a technical bachelor’s degree in economics. He has acquired over 20 years of experience in employment, social security, community development and project management. Former UNDP and UN Volunteers Programme worker, Ibrahim Ag Nock is currently the President of the African Association of Public Employment Services (AASEP) and WAPES Vice-President for Africa. He has written two books, the first concerning the interventions of the World Bank Group in Mali’s private sector, and the second focusing on market studies on the rice supply chain, a mass consumption commodity, notably in 2001 and 2002. He initiated Mali’s national volunteer programme and the creation of the first national volunteer centre and in 2011 drafted the legislation, and in 2012 became the centre’s first director general. Since 2015, he has been the Director General of the Agence Nationale Pour l’Emploi (ANPE), Vice-President of WAPES for the Africa Region and President of AASEP since April 2018. Married with four children, he speaks fluent French, English and Arabic and his hobbies are reading and hiking. Ibrahim Ag NOCK is Chevalier de l’Ordre National of Mali (a Knight of the National Order of Mali).

 

Panelist

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Mr Azirruan Bin Arifin (Malaysia)

Azirruan Bin Arifin is Head of the SOCSO Employment Insurance System (“EIS”) since February 2022 until present. Prior to 2022, he was the Chief Internal Auditor and Ethics Officer at Lembaga Tabung Haji and had served in SOCSO as Chief Internal Auditor and Integrity Officer. In 2020, he was the Head of Shared Services in a Perbadanan Insurans Deposit Malaysia (“PIDM”), a function that he was tasked to develop with the aim to increase efficiencies and improve processes through the shared services delivery model. He joined PIDM in 2010 and during his tenure he have been tasked in managing Audit and Consulting Services, Insurance, Risk Assessment and Monitoring as well as Enterprise Risk Management Divisions. Prior to joining PIDM, Azirruan was the Head of Advisory, Audit and Business Advisory Department in Malaysian Airline System Berhad. He also has over seven years of onsite insurance and banking supervision experience with Bank Negara Malaysia and has been involved in, among others, development of the Anti-Money Laundering guidelines for the insurance industry and guidelines for Bancassurance. He began his career in Malayan Banking Berhad before joining Bank Negara Malaysia.

Session A1  –  PES crisis preparedness, management and recovery

Moderator

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Ms Sanela Mešanović (Bosnia and Herzegovina)

Sanela Mešanović has been working at the Labour and Employment Agency of Bosnia and Herzegovina for many years on duties which include implementation of inter-state labour- and employment-related agreements, as well as cooperation with the ILO, European Commission, World Bank and public employment services of other countries. She has also been involved in activities and projects of interest to the national, regional and global labour markets. She has been active in WAPES for a number of years during which she had the role of the Master of Ceremony at the WAPES General Assembly held in 2018 in Marrakesh and prepared the WAPES Strategic Management Audit Report (strategy, governance and structural organization) for 2015-2018. She is a member of the WAPES Communication Network. She also organized and moderated a WAPES workshop held in 2017 in Sarajevo, Bosnia and Herzegovina.

 

Speaker

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Ms Caroline Mancel (Actiris, Belgium)

Caroline has more than 20 years of experience within the Brussels-Capital Region. She started her career at the International Relations Department of the Brussels-Capital Region, where she was Head of the Multilateral Relations Unit for 8 years (1999-2008). From 2009 until 2011, Caroline was Deputy Delegate a.i. (Competitiveness and EPSCO Council) at the Permanent Representation of Belgium to the EU (Delegation of the Brussels-Capital Region). During the Belgian EU Presidency (2010), her primary mission was to prepare and coordinate the activities of the Belgian EU Presidency in the field of Research (Competitiveness Council). After that, Caroline was the Advisor for Research and Innovation for the Minister for Research of the Brussels-Capital Region, Benoît Cerexhe – Céline Fremault (2011-2014). In 2014, Caroline joined Actiris, the Brussels Public Employment Service, as Director of the Employers Department. Caroline was appointed as Deputy Director-General of Actiris in March 2016 and has been given the temporary role of Director General of the organisation as from June 2021. Caroline Mancel holds three master’s degrees: one in Translation (Ghent, Belgium), one in Public Management (Brussels, Belgium) and one in European Studies (Exeter, UK).

 

Speaker

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Férihane KORBI sp. BOUSSOFFARA (Tunisia)

Férihane KORBI sp. BOUSSOFFARA, 52 years old, married and mother of two daughters, is the Tunisian General Director of ANETI, the National Agency for Employment and Self-Employment (November 2020) of Tunisia. She was previously in charge of a mission for the Minister of Sports, Youth and Professional Integration and for more than 25 years taught at the Faculty of Economic Sciences and Management of Tunis in human resources, personal development and entrepreneurship. She is the founder and Director of the Career and Competence Certification Centre (4Cs) of the Faculty of Economics and Management of Tunis. Holder of a D.E.A in engineering of economic organisations at the Faculté d’économie appliquée of Aix Marseille III (Applied Economics Faculty of Aix, Marseille III ), she continued her studies by completing a doctoral thesis in management sciences with a Human Resources option (September 2006) with the highest distinction. Certified in Project Management, Swiss Nova Profiling, Leadership and Communication and many other areas of expertise, Mrs. Férihane KORBI sp. BOUSSOFFARA has worked as an international consultant for ACC and as a training consultant for CEFAC and FORMAXION group. She is also a trainer in various fields such as presentation and communication techniques, management, professional development, conflict resolution, human resources, etc. A convinced believer in of the important role of civil society in professional relations, Mrs. Férihane KORBI sp. BOUSSOFFARA has committed herself in the associative sector. She is the founder and Director of the Career and Competence Certification Centre (4Cs) of the Faculty of Economics and Management of Tunis. She is a member of the SAWTOUNA association, which campaigns for non-violence in educational establishments, as well as the founding member and the treasurer (2017-2018) of the sports and cultural association of the Faculty of Economic Sciences and Management in Tunis. Most recently, she has organised a humanitarian caravan for the benefit of the needy in the region of Ghardimaou (Jendouba Governorate).

 

Speaker

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Mr Juvenal Arcanjo Dengo (Mozambique)

General Director – National Employment Institute  since February 2017. Juvenal Arcanjo Dengo has been a member of the Labor Administration for 18 years. Prior to joining the public sector, he worked in the private sector and teaching. For 8 years he served as 1st representative of the Ministry of Labor, to the Permanent Mission of Mozambique in Geneva, Switzerland, with the portfolios of the International Labor Organization, International Organization for Migration, United Nations High Commissioner for Refugees, Swiss Confederation, among other UN agencies and institutions. At the Ministry of Labor he was a collaborator at the National Directorate of Planning and Statistics, at the Office of Studies and Cooperation and as Minister’s Adviser. In 2016 was appointed as Director of the Labor Studies Institute Alberto Cassimo and is currently Director General of the National Employment Institute. He is also a representative of the Ministry of Labor, Employment and Social Security at the Board of Directors the national Authority of Vocational Education. He holds a Master of International Relations from the Geneva School of Diplomacy and International Relations and he studied Law at the Technical University of Mozambique. Juvenal Arcanjo Dengo is married and is father of 2 boys.

 

Speaker

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Mr Julian Hiebl (Austria)

Julian Hiebl manages international relations at the Austrian public employment services (AMS), which also currently chairs the European Network of Public Employment Services. He has a master in political sciences and history from the University of Vienna and has been working in the context of labour market policy for more than 15 years in Austria and Brussels.

Session B1  –  PES experiences with technological innovation and the use of AI in the service delivery

Moderator

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Mr Niels Lieman (the Netherlands) 

Niels Lieman has been trained as an hotel manager and worked for various 5 star hotels in Europe, after a brief period working as a consultant at a temp agency, he switched over to public employment services 12 years ago. He has been working in various positions for UWV for the last 12 years. He started as an employer services advisor, has been a digital strategist and designer, project manager, HR manager, Objection & Appeal manager and change manager for different divisions of UWV. Niels always had a large interest in other PES’s strategies and international relations, so when he was asked to become an international business advisor for Dutch PES, he took the opportunity with both hands. As an ancillary position he is board member and deputy secretary general for the UWV pension fund.

 

Speaker

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Ms Karina Leinuste (Estonia)

Karina Leinuste is an Internal Trainer (Adult Educator, EstQF level6) at the Work-Focussed Counselling Team at Eesti Töötukassa. She joined the organization in 2015 and has been in many positions over the years, where she has supported job-seekers, counsellors and employers. Karina has always been keen on new technology. At Eesti Töötukassa she guides and conducts trainings for counsellors on implementing new tools, like Decision Support Tool OTT or on the topic of work-focussed counselling.




 

Speaker

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Ms Havva Samadova (Azerbaijan)

Havva Samadova is  a Chief International Relations specialist at the State Employment Agency of the Republic of Azerbaijan with a demonstrated academic background in the related sphere. She received her education at Baku Engineering University with a bachelor’s degree in International Relations. In addition to that, she accomplished her master’s degree in International Management at University of Trento with full merit-based scholarship. Interested in international relations, political science, and international law, she is also the WAPES Communication Network Coordinator for her PES.

 

Speaker

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Mr Amedee Audooren (VDAB, Belgium)

Amedee Audooren graduated from Ghent University in 2001 with a master’s degree in Applied Informatics. He quickly started working as Java developer for Deloitte on a huge international project at Axa Insurance, delivering an online broker portal. Soon after he became an enterprise architect working for the leaders in Belgium on this topic, INNOCOM. During his consultancy years with this company he focussed on creating the roadmap for big transformation projects, he was an interim manager for a social secretary company, a project manager for an international payment authority Banksys, a digital program manager for a large insurance company Ethias, and he created a data roadmap for Toyota Motor Europe. He was the right hand of the CIO of the Brussels public transport authority/operator MIVB, taking care of the transversal quality program, a testing competence centre, enterprise architecture, supplier management, risk/asset management, the project management office and the budget and cost controlling. Directly managing 60 people and a budget of 60m€. He has always been a data/information enthousiast, and gladly took on the role of director Architecture and Innovation at the Belgian public employment service VDAB. This department consists of 36 enterprise/solution architects and 26 people working on innovative data and AI driven products.

 

Speaker

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Ms Karolien Scheerlinck  (VDAB, Belgium)

Karolien Scheerlinck graduated from Ghent University in 2007 with a master’s degree in Bioscience Engineering. She then started a PhD at the department “Mathematical modelling, Statistics and Bioinformatics” with a focus on heuristic optimisation algorithms. She had a first working experience as research engineer at the Belgian railway company Infrabel, where she focussed on optimising the robustness of the railway timetables. In 2014, she started to work for Be-Mobile as research engineer in the innovation lab, where she was in charge of developing algorithms to extract important insights out of traffic data. In 2017, she was recruited by VDAB as a data scientist. She worked in the innovation lab of VDAB and was, among other things, responsible for developing VDAB’s first Artificial Intelligence model “Distance to the labour market”. This model is currently used to prioritise jobseekers according to their probability to find a job. Between 2017 and 2019, the innovation lab expanded quickly and became a more mature team. Karolien played an important role as Data Scientist Lead within this team. In 2020, she became the manager of this team and transformed it into the AI Center of Excellence of VDAB. This team has a track record of award-winning tools, such as our AI vacancy matching engine Jobnet and our orientation tool Jobreach.

 

Speaker

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Mr Richard Ruot (France)

After graduating in IT in the mid-1980s, Mr. Richard Ruot began his career by leading large-scale information system projects in the retail sector, then in an IT services and engineering company (SSII- Société de Services et d’Ingénierie en Informatique, in French). Since 1995, he has been working in the public sector (Assédic, then Pôle emploi). This is when his work made sense in serving the citizens. In 2012, he was given the opportunity to join the Strategy Department of Pôle emploi’s General Management to further impact public policy. In 2013 and 2014, as deputy, he was in charge of bringing to fruition the work on the Pôle emploi 2025 prospective vision, the preparation of the tripartite agreement and the ‘Pôle emploi 2020′ strategic project. As of 2015, he assumed operational management responsibility for the PE2020 strategic project. In early 2018 and with the opportunity offered with the 2022 Public Action Transformation Fund, he proposed and co-built the Employment Intelligence program which was the winner of the first call for projects in June 2018. As external relations manager and start-up assistant, he took over responsibility for the programme six months ago to ensure that the initial results obtained will be sustained and further enhanced in 2022, final year of the project. The aim of Intelligence Emploi is to enable Pôle emploi to switch to AI on a national scale and thereby develop, over a period of 4 years, all the organisational, technical, human and ethical resources needed to support the various core business services and back office functions so as to ultimately improve the efficiency of Pôle emploi and facilitate its employees’ missions. Ethics is at the heart of our Employment Intelligence project, the backbone and compass allowing us to build a public service AI system that is both ethical and citizen-oriented, both French and European.

 

Speaker

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Mr Gyun Kim (the Republic of Korea)

Gyun Kim (PhD) is a researcher, who has been working in Korea Employment Information Service since 2007. He has held different positions, but currently leads the work of Big Data Center. Kim has a PhD in Business Administration and besides working in KEIS he has been a lecturer in several Korea`s universities. He has published numerous articles and publications, the last one about the role of brand image to increase brand trust and intention to use employment information sites was published in the Journal of Trade Research in 2020. Gyun Kim is also very active in different committees and associations. For instance, being a member of the “4th Industrial Revolution Forum”, of the Presidential Job Committee and Korea Marketing Association.

Session C1  –  PES reputation, visibility and trust in society

Moderator

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Mr Mawudjro Urbain S. AMEGBEDJI (Benin)

Mr Amegbedji is an expert in project and resources management. After graduating from the Universities of Louvain in Belgium and Abomey Calavi in Benin and obtaining two Masters degrees in social sciences, he coordinated and managed several projects in the social aeras (health and welfare) for several partners including the USAID, Global Fund, and the World Bank. He is currently the Director General of the National Employment Agency of the Government of the Republic of Benin. He also holds the position of National Director of the Special Programme for Integration into Employment (SPIE) and Coordinator of the Youth Inclusion Project (ProDIJ).

 

Speaker

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Ms Kerstin Holland (Estonia)

Kerstin Holland holds an MA degree at Public Administration and Social Policies at the University of Tartu. She has been working with labour market topics since 2005, first at the Ministry of Social Affairs and during the last 10 years at the Estonian Unemployment Insurance Fund, the PES in Estonia. At the PES, Kerstin has worked at different positions, where her main fields of responsibilities have been related to career services and labour market training. She was one of the leaders to conduct the career services reform in Estonia in 2019 and has also contributed to the PES’s work-ability reform and the implementation of unemployment prevention measures. Kerstin has also been responsible for managing the international relations of the PES and belongs to the project-team of organizing the WAPES 12th World Congress.

 

Speaker

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Ms Anne-Céline Adnet (Le Forem, Belgium)

Communication & Marketing in the Belgian Public Employement Service, Anne-Céline Adnet believes in the power of customer voice and of collective intelligence. Skilled in Marketing Strategy and Operation, Change Management, Contact Center Development and multi-public Communications (internal, corporate, B2B and B2C), she practices leadership by example, with strong analytic and organisational skills and a positive and federative state of mind. After 12 years of experience in the private energy sector as communication officer and marketing project management, she joined the employment public sector in 2013.

 

Speaker

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Ms Anzu Shiraishi (Japan)

Mrs. Anzu Shiraishi graduated from a graduate school last spring and have a Master of social science degree. Since March 2021, she has been working for the Ministry of Health Labor and Welfare. She is now engaged in career guidance measures to support job seekers and employers.

 

Speaker

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Mr Gana CISSE (Senegal)

Mr Gana Cisse has more than fifteen years of experience in management and intermediation in labour markets.Trained as a labour and social security inspector, with a specialisation in labour law, he holds a diploma from the National School of Administration and Magistracy in Senegal (ENAM). He also holds a Master’s degree in Business Administration, Executive MBA from the University of Quebec in Montreal (UQAM), a Master NLP Practitioner degree from INLPTA Geneva and a Higher Diploma in Communication Sciences (DSSC) from ESSIC Senegal. He has extensive practical experience in human resources management, particularly working for an international NGO (Plan International Senegal) and for Comptoir Commercial Bara Mboup (CCBM) in Dakar as People Country Manager (PCM) and Human Resources Director (HRD). These different experiences have allowed him to acquire a rich and varied background in a multi-cultural and multi-sites context and to benefit from a good knowledge of the organization’s’ environment. Mr. CISSE is currently the Director of Promotion and Partnership of the National Agency for the Promotion of Youth Employment (ANPEJ) in Senegal.

Projects’ overviews: Self – assessment, co – learning and cooperation: progress together (benchlearning state of play)

 

Moderator

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Ms Sandrine Portier (France)

Sandrine Portier joined the Pôle emploi Europe and International Relations Department last September with the twofold function of deputy director and head of the Benchmark and Communication Department. Before joining the Directorate General, she had worked successively as head of the Performance Management Department, deputy to the Director of Communications and then as a network correspondent, where she monitored and provided support on performance issues for various regions. She started her career as a fieldworker in Auvergne Rhône-Alpes, where she was hired as an advisor and later became a team leader and then a local branch manager. Born in Bourgogne, Sandrine Portier is 52 years old and has a degree in foreign languages and international trade. She loves sports and has practiced several amateur disciplines, but she also enjoys gastronomy and discovery in all its forms.

 

Speaker

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Ms Hilde Olsen

Since 2018, Hilde Olsen has been working in the Secretariat for the European Network of Public Employment Services in the European Commission. She is a seconded national expert from the Norwegian Public Employment Services (NAV). Prior to this, Hilde has been working for various public authorities in Norway. Moreover, she previously has been working for the OECD on employment analysis. Hilde holds a Master in Economics from the University of Oslo and has a specialisation in International Economics from the Kiel Institute of World Economics.

 

Speaker

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Ms Fumie Higashira

Fumie is a seconded official from MHLW (Ministry of Health, Labour and Welfare of Japan) to WAPES, as a coordinator of Japan-WAPES Joint Project since November 2021. In this project (2021-2023), she works with Cambodian PES (the National Employment Agency). She is going to develop a performance assessment framework based on the recommendation report of the 1st phase of the project. She has been engaged with career guidance measures to help practitioners including those in the PES, as well as planning training sessions in the International Training Centre of ILO (2013-2015). She also has a Master of Arts in Lifelong Learning and Career Studies.

 

Speaker

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Ms Ouch Cheachanmolika

Ms Ouch Cheachanmolika is a Deputy Director General of National Employment Agency (NEA) of Ministry of Labour and Vocational Training (MLVT). Ms.Ouch has served as a public official mainly in public employment service since 2014 at National Employment Agency. Her received a bachelor degree of management at Royal University of Law and Economic and master degree of employment and human resource at Lumière Lyon II University of French.

 

Speaker

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Ms Hilde d’Aubioul

Hilde d’Aubioul joined WAPES in July 2019. She has been seconded from VDAB, the Belgian Public Employment Services of Flanders. In July 2004 she started at VDAB as a mediator for job seekers. In October 2013 she switched jobs and started as Strategic Policy Advisor at the central office of VDAB. In this position she fulfilled a wide range of tasks and responsibilities.  Among others things, she contributed to the development of the long-term strategy of WAPES and was a TAIEX speaker for the European Commission. Prior to her career at VDAB she took on various positions in different sectors: plant virus researcher, banking etc. Hilde has a master of science in Educational Studies and a bachelor in Biochemistry. In her free time she likes to travel and meet other cultures.

Keynote speech: “Evidence Based Labour Market Policies – Methodological Fundamentals and Innovative Examples”

Speaker

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Prof. Dr. Marco Caliendo 

Marco Caliendo is Professor of Empirical Economics at the University of Potsdam, Program Coordinator for the area “Evaluation of Labour Market Programs” at the Institute for the Study of Labour (IZA) in Bonn and Executive Director of “Evaluation Office Caliendo & Partners”. He is an expert on microeconometric evaluation techniques with a focus on counterfactual impact analysis and has published over 60 articles in refereed journals, such as Review of Economics and Statistics, European Economic Review, Journal of Public Economics, Journal of Human Resources and Journal of Applied Econometrics. His work is cited about 4,000 times in the Social Science Citation Index (SSCI) and more than 15,000 times on Google Scholar. He has served as an advisor inter alia to the German Ministries of Economics and Labour, the German Minimum Wage Commission, the Swedish Ministry of Labour, the UK Government Department for International Development, DG Regional Policy, DG Employment and the World Bank. He has been the principal investigator for a large number of microeconometric evaluation projects on labour market interventions, such as start-up subsidies for the unemployed, coaching programs for newly founded businesses, active labour programs for young unemployed and minimum wages.

Practical experience of OECD: “OECD-EC project on policy impact evaluation through the use of linked administrative and survey data”

Speaker

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Ms Anne Lauringson

Anne Lauringson has been working in the team focusing on ALMPs in the Directorate for Employment, Labour and Social Affairs at the OECD since 2017. The work of this team is centred on supporting PES and ministries to design and implement evidence-based ALMPs, helping them to build capacity for rigorous impact evaluations and providing policy advice to fine-tune the ALMPs systems. Before joining the OECD, Anne Lauringson was leading the research, analysis and statistics activities in the Estonian PES for 10 years, including developing the system of ALMP monitoring and counterfactual impact evaluations.

Session A2 – Labour market analysis for early identification of skills shortages and skills needs

Moderator

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Mr Michael van der Cammen (Germany)

Michael van der Cammen is responsible for the division dealing with migration, recognition of certificates, labour market admission as well as international counselling and placement. The implementation of the latest immigration act and the development of approaches to improve labour market participation of foreign skilled workers are part of his key activities. Until 2019, Michael headed the Migration and Refugees Area with the German PES. His long-standing career with the Agency also includes IT projects and key reform projects, centralizing public tenders in the field of active labour market policy measures from the local employment offices to the head office.

 

Speaker

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Mr Anders Ljungberg (Sweden)

Anders Ljungberg has a master’s degree in economics. He has worked several years for Statistics Sweden and came to the Swedish PES in February 2018 as head of unit at the Department of Analysis. He has been responsible for the labour market forecasts, occupational forecasts and operational statistics. He is now acting director at the Department of Analysis at the Swedish PES.

 

Speaker

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Ms Hind Boubia (Morocco)

Head of the Prospecting and Marketing Division at ANAPEC, a Graduate Engineer with a Higher Specialised Studies Diploma (DESS) in Business and International Development, Mrs. Hind Boubia started her career at ANAPEC as an Employment Counsellor, and was subsequently promoted as Chief of the “A la carte Training ” (Tailor-made training) Department, then in 2019 as Head of the Prospecting and Marketing Unit. The main recent achievements of the Division are : The reorganization of the commercial activity of the agency through a new digital-based and integrated system: Mouakaba Pro and The development of a monitoring platform based on BIG DATA and Artificial Intelligence to meet the needs of the job market.

 

Speaker

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Mr Gerardo Gutiérrez Ardoy (Spain)

Gerardo Gutiérrez Ardoy holds a University Degree in Law and he is an expert in Employment, Labour Relations, Social Dialogue and Social Security. Additionally, he has a Master’s Degree in Leadership and Public Policy Management. Among other positions within the National Employment System, from 2008 to 2011 he has worked as General Director for Employment in the Public Employment Service of the Autonomous Community of Castilla-La Mancha. Since July 2018 he is General Director of the Spanish Public Employment Service (SEPE).

 

Speaker

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Mr Michel van Smoorenburg (the Netherlands)

Michel van Smoorenburg is a member of the Management Team of the Department of Labour Market information and Consultancy at the Public Employment Service in the Netherlands (UWV) and responsible for the Labour Market Consultants in the South and Western part of the Netherlands. Besides his managerial tasks he is involved in several research projects and networks.  He is a member of the Steering Committee National Project Labour Market Forecasting and member of an OECD advisory group. Michel initiated a UWV-project in co-operation with SEO Economic Research to use graduate tracking for career guidance. Since 2014 he has been a member of the European Network on Regional Labour Market Monitoring. Michel studied Business Economics at Zuyd Hogeschool  and Human Resource Management at the University of Tilburg. He worked as a researcher for Personnel Sciences (University of Tilburg) and for the Research Centre for Education and the Labour Market (University of Maastricht). Since 1997 Michel has been working for the Dutch Public Employment Service UWV.

 

Session B2  –  Service delivery design and impact evaluation 

Moderator

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Mr Anouar Alaoui Ismaili (Morocco)

Mr. Anouar ALAOUI ISMAILI, 46 years old and father of two children, is the Central Director at ANAPEC (the Moroccan Public Employment Service) in charge of Marketing, Communication, Institutional Relations and International Cooperation since 2015. Trained as Chief State Engineer in Civil Engineering, and after having worked in the private sector in Civil Engineering, he joined the Ministry of Employment in 1999 before occupying several positions at ANAPEC since 2001 as Director of several agencies and Regional Director from 2007 to 2015. At the same time, Mr. Alaoui is very active in the non-profit sector. He holds the position of Vice-President of AGEF (National Association of Managers and Trainers of Human Resources), Secretary General of AFDIP (African Association of Trainers and Directors of Personnel) and Executive Secretary of RAPSE (African Network for Employment Policies and Services).

 

Speaker

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Ms Moya Drayton (Australia)

Ms Moya Drayton is currently a Minister Counsellor with the Australian Delegation to the OECD. Moya is based in Paris at the Australian Embassy and leads engagement on education and employment issues. Prior to this, Moya has had several senior executive roles within the Australian Government’s employment portfolio, including responsibility for the management and performance of the national employment services program and related employment initiatives, responsibility for the design, and implementation of youth employment programs and early intervention programs for parents. Moya has also served as the Australian representative to the International Labour Organization. Moya has an Arts and Social Work degree from the University of Sydney, Australia and has worked asa social worker across Sydney.

 

Speaker

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Ms Janice Schmidt-Altmeyer (Germany)

Ms Janice Schmidt-Altmeyer has a judicial education and long working experience in German Federal Employment Agency, where she has been working since 2006. She has held several different positions but currently she is a Head of the European Representation in Brussels.

 

Speaker

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Ms Reelika Leetmaa (Estonia)

Reelika Leetmaa is a Member of the Management Board of Eesti Töötukassa (Estonian Unemployment Insurance Fund) since 2015. Her responsibility areas are labour market statistics and analysis as well as career services, skills development and business start-up support measures. She has graduated from the University of Southern Denmark with a Master of Economics. Before joining with Eesti Töötukassa, Reelika was the Director of the Labour and Social Policy Program and also a Member of the Management Board at Center for Policy Studies, Praxis.

 

Speaker

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Mr Jean Louis KOUADIO (Ivory Coast)

Mr Jean Louis KOUADIO is the Administrator/General Manager of the Youth Employment Agency (AEJ), the PES of Côte d’Ivoire since the 1st of March 2017, and as such, he ensures, among other things, the continuation of the AEJ’s reorganisation, as well as the management and implementation of the national strategy for the integration and employment of young people. Prior to that, he served as Technical Advisor to the Minister of Youth Promotion, Youth Employment and Civic Service from March 2016 to March 2017. He is an Economist, Statistical Analyst.

Session C2  –  Reaching out to vulnerable social groups in the labour market

Moderator

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Ms Catherine Barme (Socieux+)

Initially, Catherine Barme studied ethnoarchaeology and an Amerindian language at the Sorbonne. More recently, she completed her academic training with an Academic postgraduate degree in Economic and Social Development, then an Advanced Master on Natural and Cultural Heritage Tourism Management at the CNAM as well as a Diploma of Natural Hazards and Health Disaster Management simultaneously with one year of intensive Mandarin Chinese. She has acquired also a long experience in research and surveys and in writing or supervising technical reports – SWAPs (Sector -Wide Programs), Sector and Country Strategic Programmes (CSPs) in India and Colombia for the EC and programmes in the health sector (Ecuador) and education sector (Dominican Republic and China). She prepared technical reports on informal sector workers (ILO), indigenous communities (ILO, FAO and WFP), rural populations (FAO, WFP, IFAD), agricultural day labourers (World Bank), populations displaced by violence (EU and ILO), gender discrimination (ILO and FAO), youth at risk (EU) and food insecurity of rural populations (Participatory Rural Analysis for the FAO, WFP, IFAD). In February 2017 she joined the SOCIEUX+ team as Employment and Labour Coordinator.

 

Speaker

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Ms Živa Štiglic (Slovenia)

Živa Štiglic holds a master’s degree in law and is currently working as a senior advisor in Central Office for Employers at Employment Service of Slovenia (ESS). She has been responsible for developing and implementing new approaches and services for Employers and has been working mostly on employer engagement challenges. She has also been responsible for developing and implementing advocacy of long term unemployed at ESS Slovenia.

 

Speaker

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Mr Alain Mauny (France)

Alain MAUNY, Regional Director of Pôle emploi Nouvelle-Aquitaine since the 1st of February 2021, is a graduate of the École française de gestion. After completing a “management and audit” training course at IFACI (French Institute of Auditors and Internal Controllers) and then an “audit and internal control” course (Cegos), he studied the senior executive course at HEC in 2002. Alain Mauny began his professional career at Assédic and then joined Unédic in 1996 as a project manager (for the” job seekers’ registrations ” and ” Virtual Desk ” national projects). He also took charge of the organisation and structuring of the Assédic network. In 1999, Alain Mauny was appointed Deputy Director of Assédic of Val-d’Oise, then from 2001 onwards Deputy Director of Assedic of the western part of the Ile-de-France region (Hauts-de-Seine, Yvelines, Val-d’Oise). From 2008 to 2011, he was Deputy Regional Director for the Western Ile-de-France region of Pôle emploi. In October 2011, he was appointed Deputy Regional Director in charge of the Pôle emploi Île-de-France network. From February 2013 to July 2015, he was Regional Director of Pôle emploi Picardie, then Regional Director of Pays-de-la-Loire until January 2021.

 

Speaker

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Ms Sirlis Sõmer-Kull (Estonia)

Sirlis Sõmer-Kull has been working with vulnerable social groups topics since 2000, first at the Ministry of Social Affairs as the Head of Social Welfare Department and since 2014 in the Estonian Unemployment Insurance Fund as the Head of Work Ability Assessment and Work Ability Support Services Department. She was one of the leaders to conduct the Work Ability Reform in Estonia in 2016. Work Ability Reform has been one of the most significant recent social policy changes in Estonia. The reform was launched with the aim to improve employment opportunities for people with disabilities. Fundamental changes involve work ability assessments and benefits, employment and social services. Sirlis Sõmer-Kull holds an MA degree in Social Work and BA degree in Law and BA degree in Special Pedagogy  at the University of Tartu.

 

Speaker

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Ms Rael Rotich (Kenya)

Rael Rotich is Director Employment at National Employment Authority. She has been working in the Kenya Civil service for 30 years and is a Certified Human Resource Professional. Rael has participated in various WAPES activities including the preparation and hosting of WAPES members in Kenya .She has worked in collaboration with various stakeholders on employment and labour issues including the IOM. She is a current WAPES Managing Board member representing Kenya.